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Conflict Resolution Process for Disputes

Learn how Neothink Members resolve disputes through a fair mediation process to foster harmony and goodwill

Josh Seymour avatar
Written by Josh Seymour
Updated over 9 months ago

We are committed to fostering a positive online community. Our Conflict Resolution Process provides a fair and structured approach to resolve significant disputes while promoting goodwill, constructive teamwork, and respectful participation.


When to Use the Conflict Resolution Process

Mediation is a last resort and applies only to significant disputes. Members are encouraged to resolve minor misunderstandings independently. Use this process when:

  • Arguments escalate into personal attacks (ad hominem).

  • Harassment, bullying, or unconstructive behavior is reported.


How to Report a Conflict

For qualifying disputes, email [email protected] with a brief explanation and details about the parties involved. Common scenarios include:

Public Community Disputes

For conflicts in forums or group discussions, email [email protected] with a summary of the issue.

Private Chat Disputes

Block or ignore the other party first. If harassment continues, email a brief report of the issue.

Online Meeting Disputes

For perceived bias, unfair treatment, or ad hominem attacks in meetings, send a description of the incident.

Other Conflicts

For disputes not covered above, provide a clear explanation of the issue.


Steps in the Mediation Process

Phase 1: Reporting

Submit a detailed email to [email protected], describing the conflict and all parties involved.

Phase 2: Investigation

The Mediation Team conducts an impartial investigation, gathering perspectives from all parties while ensuring fairness under The Prime Law.

Phase 3: Mediation Session

If necessary, the Mediation Team arranges an online meeting for all parties to calmly discuss the issue. Participants must maintain respect throughout the session. Anyone disrupting the process may be excused.

Phase 4: Resolution

The Mediation Team finalizes a resolution, which all parties must agree to by signing an agreement form. Signed forms are securely stored for future reference.


Important Details

  • Timeline: The process is completed within 7โ€“30 days, depending on the complexity of the dispute.

  • Finality: All mediated resolutions are binding.

  • Policy Updates: The Conflict Resolution Process may change without notice, but members will be informed of updates.

For questions or further assistance, email [email protected].

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